![]() I can't imagine how frustrated I would have been if that had happened. Someone from our team will reach out within 24 hours or less. The beehive-themed dating & networking company is reportedly planning to IPO at a 6B-8B valuation in early 2021. Feel free to contact us and let us know what you may need help with. (As a further element you may want to be aware of: through talking to support I was even told that they would automatically close a credit put spread that looked like it might get pinned, even though the risk involved there is essentially nonexistent. Bumble, the dating app where women have to make the first move, is open to pursuing a public relationship with investors (opposite of going 'exclusive'). I should have paid more attention to everyone decrying them over the last couple years. They are unilaterally making assessments about risk that have very little basis in reality and that they KNOW are based on bad criteria, as they are looking to change them. In conversation with three folks from their support team, they all agreed that there was little risk to my position, there was virtually no chance of me losing more money than I had committed as collateral, two indicated that they are currently looking to change their policies so that such things don't happen in the future, and yet there was zero chance of any kind of remediation. Robinhood has become one of the most popular brokerages in the U.S., thanks in large part to its easy-to-use trading app that can makes investing appear very simple. Then some bozo on their risk management team closed my position for a loss of $1,750 despite the fact that I had plenty of collateral to cover the trades. Let's continue with a more detailed description of Robinhood’s customer service features.I had an open credit call spread for SPY that was expiring in less than 30 minutes, about $1.50 out of the money (for those uninitiated: unless SPY saw significant movement very quickly, I was golden). CNBC has created the ultimate list of disruptors 50 private companies whose innovations have revolutionized their industries and the way we lived in 2021. How fast was customer support when we tried? It took less than one day to get a response.Ĭheck out our summary on Robinhood’s customer service compared with similar brokers, SoFi Invest and Webull. Their answer was really helpful and contained all the information we requested. Once you have picked a topic, you can submit a short description of your problem. When you submit a request, you can choose from topics such as account opening or funding and the support team will get back to you via e-mail. The company has 13 million users as of its most recent filing with the US Securities and Exchange Commission. ProsĬustomer support is Robinhood's weak point, as you can only contact the support team via e-mail but not telephone or live chat. Today, Robinhood is launching our self-custody, web3 wallet beta to 10,000 iOS customers who joined the waitlist back in May. According to Businessofapps, the valuation of Robinhood in 2017 was 1.3billion, in 2018 it was 5.6billion, in 2019 it grew to 7billion and by 2020 it reached 10.2billion. Whether you’re an experienced investor or looking to learn, Robinhood is here for you. (HOOD) stock quote, history, news and other vital information to help you with your stock trading and investing. The startup offers equity, cryptocurrency, and options trading, as well as cash management accounts. There is no displayed customer service phone number or online chat option available. On the Robinhood app, you can learn about, and trade, stocks and crypto, while also managing your cash. Contact Email Robinhood is a stock brokerage that allows customers to buy and sell stocks, options, ETFs, and cryptocurrencies with zero commission. Robinhood Information Fax, (650) 940-2701 Category, Brokerage, Finance, Software Development & Design, Software SIC, 62, 621 NAICS, 523120, 5231. 1.5 Robinhood's support team provides relevant information, but there is no phone or chat support. Customer support is a bit thin at Robinhood.
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